As CTO and Cofounder of FaithStreet, I led the building and scaling of our successful platform, driving significant growth and revenue with expertise in payments, marketplaces and diverse digital products. Successfully built and scaled a Ruby on Rails monolith to grow a B2B2C payment marketplace from $0 to $10 million/year, which also served FaithStreet’s 300,000 directory listings, customer dashboards, and mobile app API.

Notable Achievements

• Led product development of innovative online giving experience, while integrating customer insights into UX to bring FaithStreet’s NPS to world-class 70.

• Architected reliable, maintainable infrastructure with 99.98% uptime over last 3 years with a Git-based CI/CD workflow. Evolved FaithStreet’s data-layer from MongoDB to PostgreSQL, Redis and Elasticsearch and a front-end from jQuery to React and Stimulus+Turbo.

• Led design, architecture and development of FaithStreet’s acquisition of OnFaith, a top-tier religion media property, from The Washington Post Company, into a standalone product with 1 million MAUs.

• Chosen for investment and mentorship by Techstars (New York, NY), a top-2 early stage tech accelerator with less than 1% acceptance rate.

Principles

• Iteration with Risk: Make changes to reduce risks, not avoid them. Derisk big bets, but don’t be afraid to make them.
• Grown, not made: Allow complexity to emerge as the sum of simplicity. Everything should fit together: a design, its context, and the interaction.
• Empathy: “Seek first to understand, then to be understood.”
• Belief: Evolve a point of view with integrity. Distillation, not dilution.